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Winter 25
Frequently Asked Questions
Do you offer lay-by?
Soviet retail stores offer lay-by, while online customers can use PayJustNow or Payflex for interest-free instalments on a buy-now, pay-later service.
How long will it take to get my order?
Delivery takes around 2 to 7 working days to arrive. We usually deliver to local and main centres in about 2 to 5 working days. We deliver nationwide.
How much does delivery cost?
Enjoy free delivery on orders over R999. For orders below this, a flat delivery rate applies: R75 for local areas, R85 for main centers, and R95 for regional or outlying areas. A risk surcharge may apply for high-risk areas.
Can I collect in store?
If you're based in Gauteng, Click & Collect orders are free and take anywhere between 2 to 10 working days to reach your chosen store.
Where is my nearest store?
Find your nearest Soviet retail store here by typing your city or province into the search bar. Note that you can return online orders in-store.
How do returns work?
You can return or exchange your online order at any Soviet retail store, or request an easy online return by contacting our customer support team by using the return form on the website.
