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Q: Do you offer lay-by?

Buy now, get it now, pay later with interest-free installments using PayJustNow or Payflex .

Q: How long will it take to get my order?

Delivery takes around 2 to 7 working days to arrive. We usually deliver to local and main centres in about 2 to 5 working days. We deliver nationwide.

Q: How much does delivery cost?

Free for orders over R699, otherwise a R95 flat rate is charged, nationwide.

Q: Can I collect in store?

If you're based in Gauteng , Click & Collect orders are free and take anywhere between 2 to 10 working days to reach your chosen store.

Q: Where is my nearest store?

Find your nearest Soviet retail store here by typing your city or province into the search bar. Note that you can return online orders in-store.

Q: How do returns work?

You can opt to return or exchange your online order at a physical Soviet retail store or you can request a free online exchange by logging a return .

We'd love to hear from you!

Returns & Exchanges: Log a Return

Physical Stores: Find your nearest store

Refund Information: Find out how to get a refund

For all other questions: Leave us a message below

Online Customer Service Hours:

Monday to Friday: 8am to 4pm

Weekends & Public Holidays: Unavailable, leave a message below.

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Frequently Asked Questions

Do you offer lay-by?

Buy now, get it now, pay later with interest-free installments using PayJustNow or Payflex.

How long will it take to get my order?

Delivery takes around 2 to 7 working days to arrive. We usually deliver to local and main centres in about 2 to 5 working days. We deliver nationwide.

How much does delivery cost?

Free for orders over R699, otherwise a R95 flat rate is charged, nationwide.

Can I collect in store?

If you're based in Gauteng, Click & Collect orders are free and take anywhere between 2 to 10 working days to reach your chosen store.

Where is my nearest store?

Find your nearest Soviet retail store here by typing your city or province into the search bar. Note that you can return online orders in-store.

How do returns work?

You can opt to return or exchange your online order at a physical Soviet retail store or you can request a free online exchange by logging a return.